Terms and Conditions of Sale

Product Availability

Products in this catalogue might not be readily available in your region. If there is a product not listed in this catalogue, check our global websites or contact your local Simpson Strong‑Tie office for availability.

Product Use

Products in this c atalogue are designed and manufactured for the specific purposes shown, and should not be used with other connectors not approved by a qualified Designer. Modifications to products or changes in installations should only be made by a qualified Designer. The performance of such modified products or altered installations is the sole responsibility of the Designer.

Indemnity

Customers or Designers modifying products or installations, or designing non-catalogue products for fabrication by Simpson Strong‑Tie Company Inc. shall, regardless of specific instructions to the user, indemnify, defend and hold harmless Simpson Strong‑Tie Company Inc. for any and all claimed loss or damage occasioned in whole or in part by non-catalogue or modified products.

Non-Catalogue and Modified Products

Consult Simpson Strong-Tie for applications for which there is no catalogue product, or for connectors for use in hostile environments, with excessive timber shrinkage, or with abnormal loading or erection requirements.

Non-catalogue products must be designed by the customer and will be fabricated by Simpson Strong‑Tie in accordance with customer specifications.

Simpson Strong‑Tie cannot and does not make any representations regarding the suitability of use or load-carrying capacities of non-catalogue products. Simpson Strong‑Tie provides no warranty, express or implied, on non-catalogue products. F.O.B. Shipping Point unless otherwise specified.

Special Order Products

Some products can be ordered as special sizes or with other modifications. Contact Simpson Strong-Tie for information on special order products. Additional lead time and charges may apply. Special order products are noncancellable, non-refundable and non-returnable.